Ask your calls, texts and emails anything.
Quill Assistant reads every call, voicemail, text, email and meeting your team has had, and answers in plain English with receipts: every claim links to the conversation it came from.
Or talk to Quill live in your browser →One answers your callers. One answers you.
Same name, same brain, opposite sides of the conversation. Quill Concierge picks up when someone contacts you; Quill Assistant helps your team make sense of everything that came in.
Faces out. Answers the people who contact you.
- Talks to
- Your callers and texters
- Where
- On your phone lines and SMS
- Does
- Answers, transfers, takes requests
- Leaves behind
- A transcribed, summarized record
Faces in. Answers your team about those conversations.
- Talks to
- You and your team
- Where
- In QuorumVoice, and in Claude or ChatGPT
- Does
- Reads your records, answers with receipts
- Never
- Sends, edits or closes anything
This is the Quill Assistant panel.
The same window your team opens from the corner of QuorumVoice: the question, every lookup it runs, the answer with its sources, what to ask next, and every thread you’ve started, kept private and organized.
Six billing conversations came in this week — four of them about the annual assessment. The longest was Resident Demo C · 4:32, where the letter was walked through line by line. Resident Demo E · Tue asked about a payment plan, and Vendor Demo Corp · Wed queried an invoice on the landscaping contract. Of the six, only the payment plan is still open as a loose end.
Plain questions in. Answers with receipts out.
Ask for the numbers. Get the chart.
When the answer is a number, Quill draws it: trends over time, busy hours, top topics, ratings and splits. And anything you can ask, it can send you every week.
Charts right in the answer.
Ask how busy you were, when calls arrive, what people called about or how Quill Concierge is rated, and the answer comes with the chart, built from the same records it cites.
Five kinds of chart.
Columns for trends, a heatmap for when things arrive, bars to compare, a meter for a rating and a split for parts of a whole.
Reports on a schedule.
In Analytics, describe the report in a sentence. Every day, week or month Quill runs it and emails your team the answer, with its charts and links to the conversations behind it.
24 tools. Every one of them read-only.
Quill answers by calling real lookups against your records. These are all of them, named the way the panel names them while it works.
Conversations
Finds and reads calls, voicemails, texts, emails and meetings, by the words used or what they meant, and photos by what they show.
- Searching calls, texts and emails
search_communications - Searching photos
search_photos - Listing communications
list_communications - Reading the record
get_communication - Reading the text thread
get_sms_conversation - Reading the email thread
get_email_thread - Reading the meeting
get_meeting
Contacts
Looks people up by name, number, email, address or unit, and reads their whole history, open loose ends and what Quill Concierge remembers about them.
- Looking up contacts
find_contacts - Reading the contact
get_contact - Reading the contact’s history
get_contact_history - Finding the most active contacts
most_active_contacts
Loose ends
Knows every open question, promise and knowledge gap, and which ones are already resolved.
- Checking loose ends
list_loose_ends - Reading the loose end
get_loose_end
Numbers and trends
Counts, busy hours and trends, drawn as charts in the answer when numbers are the point.
- Counting up the numbers
get_stats - Checking timeseries
get_timeseries - Reading the busy hours
get_busy_hours - Measuring how often that has come up
topic_activity
Your team
Who is on the team, who handled what, and your own team messages.
- Checking the team
get_team - Reading team messages
list_team_messages - Searching team messages
search_team_messages
Knowledge and lines
Your knowledge base and what changed in it, plus every phone line, how it routes and how much it’s used.
- Searching the knowledge base
search_knowledge - Checking what changed in the knowledge base
knowledge_base_changes - Checking the lines
get_lines - Comparing the lines
get_line_usage
Only what you can see.
Every lookup runs as you, against your organization’s own records. Quill sees what you see and nothing more.
Looks, never touches.
No tool sends, edits or closes anything. Quill answers; your team decides what happens next.
Yours alone.
Your threads with Quill are private to you and kept for six months after the last message.
Take Quill into Claude and ChatGPT.
The QuorumVoice connector brings Quill Assistant’s read-only tools into the AI you already use, on Pro and Advanced.
Your records, in the AI you already use.
Your AI assistant is good at writing, planning and building, but it has never heard a single one of your calls. Connect QuorumVoice and it can look them up: Claude writes the board brief, ChatGPT drafts the newsletter, Claude Code builds the chart, and every fact comes from your own calls, texts and emails.
Prep in one prompt.
Ask for a board brief, a weekly recap or a handoff note, and your assistant pulls the numbers, the topics and the calls behind them.
Write with real facts.
Newsletters, notices and replies drafted from what residents and customers actually asked, not from memory.
Build on your data.
In Claude Code or Cursor, turn call volume, busy hours and line usage into dashboards and reports of your own.
You choose the tools.
Every connector tool is read-only, and an admin decides which ones each role can call.
Sign in, or use a token.
Claude.ai and ChatGPT sign in with your QuorumVoice account. Desktop tools use a personal token you can revoke any time.
Everything your front desk does, on one platform.
Ask anything about your calls, texts, emails and meetings, and get the answer with receipts.
Questions about Quill Assistant
Conversation intelligence is software that records, transcribes and analyzes business conversations so you can find patterns and answers in them. Quill Assistant is conversation intelligence you can talk to: ask a question in plain English and it reads your calls, texts, emails and meetings to answer it, citing every record it used.
Quill Concierge answers the people who contact you. It picks up calls and replies to texts, takes messages, books appointments, and answers from your knowledge base. Quill Assistant answers your team. Inside the app, anyone on your team can ask it about your own calls, texts, emails and meetings and get an answer with links to where it came from. Quill Concierge comes with Pro and Advanced and uses Quill Concierge minutes. Quill Assistant is on every plan, with a monthly number of answers.
Yes. When an answer is about numbers it draws the chart in the answer: columns, a busy-hours heatmap, bars, a meter or a split. And in Analytics you can describe a report in a sentence and Quill will run it on a schedule and email it to your team, with links to the conversations behind it.
Anything that came through QuorumVoice: what still needs a reply, what a caller said last week, which calls were about billing, who your most active contacts are, how busy Fridays are, or what your knowledge base says about pool guests. You can @mention a specific record, or paste a photo for it to look at.
No. Every one of its 24 tools is read-only. It looks things up and answers; it never sends a message, edits a record or closes a loose end.
Yes. Every lookup runs as you, against your organization’s own records, so it sees exactly what you can see and nothing more.
Every claim carries a receipt: a pill that links to the call, text, email or meeting it came from. Hover one to preview the record; click it to open it. Citations that no lookup returned are removed before you see the answer.
Starter includes 20 answers a month, Pro 300 and Advanced 1,000. Past that, Pro and Advanced keep going at $0.20 an answer; Starter stops there until the month turns over.
Yes, on Pro and Advanced. The QuorumVoice connector brings Quill Assistant’s read-only tools into Claude, ChatGPT, Claude Desktop, Claude Code and Cursor. An admin chooses which tools each role can use.
Your threads with Quill Assistant are yours alone and are kept for six months after the last message.