Dispatch calls tracked.Complaints resolved.
QuorumVoice gives your service company a shared business number with full call logging. Every customer call, dispatch request, and follow-up is captured, transcribed, and linked to the customer timeline.
Sound familiar?
"A customer says they called three times about their AC but our dispatcher has no record."
"Technicians promise callbacks that never happen because there's no system to track them."
"When a warranty dispute comes up, we can't prove what was said on the original service call."
"Our office staff changes every season and new hires have zero context on repeat customers."
How QuorumVoice helps
Shared business number
One number for your company. Calls ring your office staff in sequence. Customers always reach someone, and every call is recorded.
Customer communication timeline
Every call, text, and email with a customer in one timeline. Full history for dispatch, service, and billing.
Dispatch & service categorization
AI categorizes calls as new service requests, follow-ups, warranty claims, billing questions, or emergencies. Route and prioritize automatically.
Callback tracking
When a tech promises a callback, create a task linked to the customer. Track who followed up and when.
Warranty & dispute protection
Recorded and transcribed calls give you proof of what was discussed. Protect your business in warranty disputes and reviews.
Seasonal staff onboarding
New office staff see the full customer history from day one. No more lost context when staff turns over between seasons.
“We were losing customers because callbacks fell through the cracks. Now every call is logged, every promise is tracked, and our customer satisfaction scores are the highest they've ever been.”
Mike Rodriguez
Owner, Rodriguez HVAC & Plumbing
Ready to get started?
14-day free trial. No credit card required. Set up in under 5 minutes.