The AI receptionist for home services that answers the 9 pm call.
Every call answered: Quill takes the job details as a request and transfers emergencies to the person on your team you set. Every call is recorded on the customer’s timeline, and promised callbacks stay open until they’re done. From $69 a month for the whole organization.
Or call Quill yourself in your browser →Where service companies lose the customer.
“The 9 pm call goes to voicemail, and the customer books the next company.”
Every call answered.
Quill Concierge answers when the office can’t, takes the job details as a request for dispatch to confirm, and transfers emergencies to the person on your team you set.
Quill Concierge →“In a warranty dispute, we can’t prove what was said.”
The recording and the transcript.
Calls are recorded and transcribed on the customer’s timeline, so you can open exactly what was said on the original call.
Calls & Voicemail →“Techs promise callbacks that never happen.”
Promises become loose ends.
When someone promises a callback, QuorumVoice catches it, shows who owns it and asks before it’s closed. Techs text from the company number in the app.
Loose Ends →“A customer says they called three times, and dispatch has no record.”
Every call is on the record.
Every call is recorded, transcribed and summarized on the customer’s timeline, with who answered and what was promised.
Unified Inbox →Every conversation, where the office and the field can see it.
Calls, texts and email from customers land in one shared inbox, each with a summary and the category you set.
The dispatcher’s memory.
One shared inbox.
An AI answering service for HVAC, plumbing and electrical calls.
The office and the field see the same record.
Every call answered
Quill Concierge answers when the office can’t, takes the job details as a request and transfers emergencies.
Quill Concierge →Emergencies reach your admins
Voicemails are transcribed and assessed; urgent ones alert your admins by push, email and the app’s bell.
Calls & Voicemail →Proof when it’s disputed
Every call is recorded and transcribed on the customer’s timeline, so you can open what was actually said.
Calls & Voicemail →No callback forgotten
Promised callbacks become loose ends with an owner, and QuorumVoice asks before closing them.
Loose Ends →Text from the company number
Techs and the office text customers from one number; everyone sees the thread.
Business Texting →Ask the job history
Ask Quill Assistant what was said on a past call and get the recording it came from.
Quill Assistant →Set up the company line in four steps.
- 1
Get a number, or bring yours
Pick a local number, or port the one on your trucks and your website. A temporary number works while the port runs.
- 2
Add the office and the field
Invite dispatch and your techs. Techs call and text customers from the company number in the mobile app.
- 3
Set hours and transfers
Choose who rings first in the day and who Quill transfers emergencies to after hours.
- 4
Turn on Quill
Tell Quill your services and what counts as an emergency, and it answers every call you can’t.
Quill Concierge is included on Pro and Portfolio.
An AI answering service for HVAC, plumbing and electrical, after hours.
Quill Concierge is included on Pro and Portfolio.
Call Quill yourself in your browser →It answers from your documents, and says where.
Quill Concierge answers your line when nobody can, in English, from what you teach it. It takes job details as a request, transfers emergencies to the person on your team you set, and leaves a summary for dispatch.
Hands off to a person.
Quill answers in English from what you’ve given it, and transfers the call when a person is needed.
How Quill Concierge works →Books or takes the request.
Quill takes a request for your team to confirm, or books the slot straight onto your calendar when you connect Google Calendar and set appointment types, on Pro and Portfolio. It doesn’t promise anything else on your behalf.
Leaves the record.
Every call Quill takes is recorded, transcribed and summarized in the inbox, like every other call.
One price for the organization, not per seat.
Every plan covers the office and the field up to its member limit. Compare the included channels and allowances below.
Compare every plan →$69/ month
- Up to 5 team members
- 1 phone number
- 500 call minutes a month
$199/ month
- Up to 20 team members
- Up to 3 phone numbers
- 2,000 call minutes a month
- 200 Quill Concierge minutes
- 2,000 texts a month
One-time setup $49
$599/ month
- Unlimited team members
- Up to 10 phone numbers
- 5,000 call minutes a month
- 600 Quill Concierge minutes
- 5,000 texts a month
One-time setup $49
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Read the comparison →QuorumVoice for small business
One business number and an AI receptionist for the calls you miss.
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Questions about QuorumVoice for Trade & service
Quill Concierge answers your line when nobody can, in English, from what you teach it about your services. It takes the job details as a request for dispatch to confirm, transfers emergencies to the person on your team you set, and leaves a recorded, summarized call in the inbox.
Yes, when your calendar is connected. Quill takes the job details as a request for your team to confirm, or books the slot straight onto your calendar when you connect Google Calendar and set appointment types, on Pro and Portfolio. Quill Concierge is on Pro and Portfolio.
Quill transfers urgent calls to the person on your team you set, and a voicemail the AI marks urgent alerts your admins straight away by push, email and the app’s bell.
Yes. QuorumVoice handles the calls, texts and email of any service company; you teach Quill your services, areas and what counts as an emergency.
Yes. The mobile app for iOS and Android lets techs call and text customers from the company number and see each customer’s history.
No. QuorumVoice handles communications only: calls, texts, email and the AI on top. It runs alongside your scheduling and invoicing software.
Plans start at $69 a month for the whole organization, not per person. Starter: up to 5 members; Pro: up to 20 members; Portfolio: no member cap. Every plan includes call recording, transcription and AI summaries; texting is on Pro and Portfolio and Quill Concierge on Pro and Portfolio. See the pricing page for every allowance.
Yes. Port your existing number in during setup. A temporary QuorumVoice number works at no extra charge while the transfer runs, and its settings carry over at cutover. Local transfers usually take five to ten business days; the date is set by your current carrier.
QuorumVoice plays a recording notice on calls, and recordings stay private and are opened only by the signed-in people in your organization. Consent rules vary by state, so check the ones that apply to you.
Last updated October 3, 2026