AI phone answering for property managers, across every community.
Give each community its own line and keep every call in one team inbox. Quill answers after hours from each community’s rules and transfers urgent calls to the person on your team you set, and every call and promise is on the record for your boards. From $69 a month for the whole organization.
Or call Quill yourself in your browser →The work that eats your week.
“I manage twelve communities and can’t keep track of who called which property about what.”
A line per community, one team inbox.
Each community gets its own number with its own greeting, ring order and hours. Every call lands in the same inbox, labelled with its community and who answered it.
Unified Inbox →“A pipe bursts at 11 pm and the call goes to a voicemail nobody hears until morning.”
After-hours answering that escalates.
Quill Concierge answers from the community’s rules, transfers to the person on your team you set when someone is needed, and a voicemail the AI marks urgent alerts your admins straight away by push, email and the app’s bell.
Quill Concierge →“My board wants proof I followed up with the vendor.”
The call is recorded and the promise is tracked.
Vendor calls are recorded and transcribed, and what you promised becomes a loose end that stays open until someone confirms it’s done.
Loose Ends →“I spend hours a week summarizing communications for board meetings.”
Ask for the summary instead.
Quill Assistant answers “what came in about drainage this month?” with links to the calls and emails behind it, and scheduled reports can email it to you weekly.
Quill Assistant →Every conversation, where your whole team can see it.
Calls, texts and email from residents land in one shared inbox, each with a summary and the category you set.
Twelve communities, one cell phone.
One shared inbox.
Property management call answering, for the whole portfolio.
One login for the team, one record per resident.
A line per community, one inbox
Every community’s calls, texts and email in one list, labelled with the community and sorted into your categories.
Unified Inbox →After-hours calls, answered
Quill Concierge answers from each community’s rules, takes requests and transfers to the person on your team you set when it matters.
Quill Concierge →Emergencies reach your admins
A voicemail the AI marks urgent alerts your admins by push, email and the app’s bell, so a burst pipe doesn’t wait for the morning.
Calls & Voicemail →Proof you followed up
Vendor promises become loose ends with the call attached, and QuorumVoice asks before closing them.
Loose Ends →Board prep in one question
Ask Quill Assistant what came in and get an answer with links to the calls and emails behind it.
Quill Assistant →See what residents want
Analytics shows what people call about and when, and scheduled reports land in your inbox.
Analytics →Set up your portfolio in four steps.
- 1
Get a number, or bring yours
Pick a local number for each community, or port the lines residents already call. Temporary numbers work while ports run.
- 2
Add your team
Invite your managers and office staff. Everyone works one inbox, filtered by community when they need it.
- 3
Set hours and who rings
Give each line its own greeting, ring order, hours and the person Quill transfers to.
- 4
Turn on Quill
Upload each community’s rules, and Quill answers after hours from the right ones.
Quill Concierge is included on Pro and Portfolio.
A property management call answering service for 11 pm.
Quill Concierge is included on Pro and Portfolio.
Call Quill yourself in your browser →It answers from your documents, and says where.
Quill Concierge answers the lines you choose, in English, from the documents you upload. It transfers urgent calls, takes requests your team confirms, and leaves a summary in the inbox.
Hands off to a person.
Quill answers in English from what you’ve given it, and transfers the call when a person is needed.
How Quill Concierge works →Books or takes the request.
Quill takes a request for your team to confirm, or books the slot straight onto your calendar when you connect Google Calendar and set appointment types, on Pro and Portfolio. It doesn’t promise anything else on your behalf.
Leaves the record.
Every call Quill takes is recorded, transcribed and summarized in the inbox, like every other call.
One price for the organization, not per seat.
Every plan covers your whole team up to its member limit. Compare the included channels and allowances below.
Compare every plan →$69/ month
- Up to 5 team members
- 1 phone number
- 500 call minutes a month
$199/ month
- Up to 20 team members
- Up to 3 phone numbers
- 2,000 call minutes a month
- 200 Quill Concierge minutes
- 2,000 texts a month
One-time setup $49
$599/ month
- Unlimited team members
- Up to 10 phone numbers
- 5,000 call minutes a month
- 600 Quill Concierge minutes
- 5,000 texts a month
One-time setup $49
Keep reading.
QuorumVoice vs Smith.ai
A sourced side-by-side of Smith.ai and QuorumVoice: channels, AI and pricing.
Read the comparison →QuorumVoice vs Quo
A sourced side-by-side of Quo and QuorumVoice: channels, AI and pricing.
Read the comparison →QuorumVoice for HOA boards
One board number, every resident call on record, and Quill after hours.
See the page →
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How to Pick an After-Hours Answering Service for HOA Boards
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Questions about QuorumVoice for Property managers
Quill Concierge answers the lines you choose when nobody can, in English, from each community’s rules. It answers common questions, takes maintenance and other requests for your team to confirm, transfers to the person on your team you set when someone is needed, and leaves a recorded, summarized call in the inbox.
Quill transfers urgent calls to the person on your team you set, and a voicemail the AI marks urgent alerts your admins straight away by push, email and the app’s bell. Every call is recorded and summarized, so the morning shift starts with what happened.
Yes. Each plan includes a set number of lines: Starter 1, Pro 3, Portfolio 10. Each line has its own greeting, ring order, hours and routing, and all of them land in the same shared inbox.
Yes. Calls are recorded and transcribed, promises become loose ends that stay open until someone confirms them, and Quill Assistant can pull everything about a topic, with links to the calls and emails behind it.
Yes, on plans with Analytics (Pro and Portfolio). Describe the report, choose the schedule and recipients, and Quill Assistant emails it with charts and links back to the conversations.
No. QuorumVoice is communications only: calls, texts, email, meetings and the AI on top of them. It runs alongside the software you use for accounting, work orders and violations.
Plans start at $69 a month for the whole organization, not per person. Starter: up to 5 members; Pro: up to 20 members; Portfolio: no member cap. Every plan includes call recording, transcription and AI summaries; texting is on Pro and Portfolio and Quill Concierge on Pro and Portfolio. See the pricing page for every allowance.
Yes. Port your existing number in during setup. A temporary QuorumVoice number works at no extra charge while the transfer runs, and its settings carry over at cutover. Local transfers usually take five to ten business days; the date is set by your current carrier.
QuorumVoice plays a recording notice on calls, and recordings stay private and are opened only by the signed-in people in your organization. Consent rules vary by state, so check the ones that apply to you.
Last updated October 3, 2026