A school answering service that keeps every parent call on record.
Every parent call is recorded and summarized on the family’s timeline. After the bell, Quill answers from your handbook and urgent messages alert an administrator straight away, and the office mailbox lands beside the calls. From $69 a month for the whole organization.
Or call Quill yourself in your browser →The calls the office can’t afford to lose.
“A parent called about an allergy, and we can’t find who took the call or what was said.”
Every call recorded on the family’s timeline.
The office number rings staff in the order you set. Every call is recorded, transcribed and summarized on the family’s timeline, with who answered.
Unified Inbox →“A pickup change or an illness comes in at 6 pm, and nobody hears it until morning.”
After the bell, it still reaches someone.
Quill Concierge answers from your handbook after hours, and a voicemail the AI marks urgent alerts your administrators straight away by push, email and the app’s bell.
Calls & Voicemail →“Parents email different staff members, and nobody has the full picture.”
Email files itself to the family.
Connect the office mailbox and messages land on the family’s timeline beside their calls, where the office can see them.
Email →“Front-desk staff change every year, and what they knew walks out the door.”
The history stays with the school.
Calls, texts and email live on each family’s timeline, and promised callbacks stay open until someone confirms them.
Loose Ends →Every conversation, where the whole office can see it.
Calls, texts and email from families land in one shared inbox, each with a summary and the category you set.
Sticky notes and a shared voicemail.
One shared inbox.
Everything a school office phone system should do.
One number for families, one record for the office.
Every family’s record
Calls, voicemails, texts and email on one timeline per family, each with a summary and who answered.
Unified Inbox →Urgent calls reach an admin
Voicemails are transcribed and assessed; urgent ones alert your administrators by push, email and the app’s bell.
Calls & Voicemail →Answers after the bell
Quill Concierge answers common questions from your handbook and takes messages for the morning.
Quill Concierge →Family email beside the call
Connect the office mailbox and each message files to the family’s timeline.
Email →Callbacks don’t slip
What staff promise on a call becomes a loose end, and QuorumVoice asks before it’s closed.
Loose Ends →Your handbook, answering
Upload the handbook and calendars; Quill answers from them and names the section.
Knowledge Base →Set up the office line in four steps.
- 1
Get a number, or bring yours
Port the number families already call, or pick a new one. A temporary number works while the port runs.
- 2
Add the office
Invite the people who handle family communications. Everyone sees the same inbox.
- 3
Set hours and who rings
Choose who rings first, school hours and voicemail, and a phone menu for attendance if you want one.
- 4
Turn on Quill
Upload the handbook and calendars, and Quill answers after the bell from them.
Quill Concierge is included on Pro and Portfolio.
Families get an answer after the bell.
Quill Concierge is included on Pro and Portfolio.
Call Quill yourself in your browser →It answers from your documents, and says where.
Quill Concierge answers the office line when nobody can, in English, from the handbook and calendars you upload. It takes messages for the morning and transfers when someone is needed.
Hands off to a person.
Quill answers in English from what you’ve given it, and transfers the call when a person is needed.
How Quill Concierge works →Books or takes the request.
Quill takes a request for your team to confirm, or books the slot straight onto your calendar when you connect Google Calendar and set appointment types, on Pro and Portfolio. It doesn’t promise anything else on your behalf.
Leaves the record.
Every call Quill takes is recorded, transcribed and summarized in the inbox, like every other call.
One price for the organization, not per seat.
Every plan covers the whole office up to its member limit. Compare the included channels and allowances below.
Compare every plan →$69/ month
- Up to 5 team members
- 1 phone number
- 500 call minutes a month
$199/ month
- Up to 20 team members
- Up to 3 phone numbers
- 2,000 call minutes a month
- 200 Quill Concierge minutes
- 2,000 texts a month
One-time setup $49
$599/ month
- Unlimited team members
- Up to 10 phone numbers
- 5,000 call minutes a month
- 600 Quill Concierge minutes
- 5,000 texts a month
One-time setup $49
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Questions about QuorumVoice for Schools
Something that answers the office line when staff can’t. In QuorumVoice that is Quill Concierge: it answers in English from your handbook and calendars, takes messages for the morning, transfers when someone is needed, and leaves a recorded, summarized call in the office inbox.
Quill answers common questions after hours, and a voicemail the AI marks urgent, like an illness or a pickup change, alerts your administrators straight away by push, email and the app’s bell.
Yes. Calls are recorded, transcribed and summarized on the family’s timeline, with the time and the staff member who answered. Search finds them by what was said.
Yes. Staff call and text from the office number on the web or in the mobile app, so families see one number and the conversation stays on the record.
No. QuorumVoice handles communications only: calls, texts, email and meetings. It runs alongside your student information and notification systems.
Plans start at $69 a month for the whole organization, not per person. Starter: up to 5 members; Pro: up to 20 members; Portfolio: no member cap. Every plan includes call recording, transcription and AI summaries; texting is on Pro and Portfolio and Quill Concierge on Pro and Portfolio. See the pricing page for every allowance.
Yes. Port your existing number in during setup. A temporary QuorumVoice number works at no extra charge while the transfer runs, and its settings carry over at cutover. Local transfers usually take five to ten business days; the date is set by your current carrier.
QuorumVoice plays a recording notice on calls, and recordings stay private and are opened only by the signed-in people in your organization. Consent rules vary by state, so check the ones that apply to you.
Last updated October 3, 2026