Every citizen call.Logged for the record.
QuorumVoice gives your government office a shared phone system with full communication logging. Every citizen call, email, and inquiry is captured, transcribed, and categorized for public accountability and FOIA compliance.
Sound familiar?
"A constituent says they reported a pothole three months ago but we have no record of the call."
"FOIA requests come in and we can't produce call records because nothing was documented."
"City council members take citizen calls on personal phones with no accountability trail."
"Our front desk staff turns over every year and all the institutional knowledge walks out the door."
How QuorumVoice helps
FOIA-ready call records
Every citizen call is recorded, transcribed, and stored with timestamps. Pull records instantly for public records requests.
Department routing
IVR menus route calls to the right department — public works, parks, utilities, clerk's office. Every call logged regardless of where it lands.
Citizen communication timeline
Every interaction with a citizen across calls, emails, and texts in one searchable timeline. Full accountability from first contact to resolution.
AI categorization
Calls are automatically categorized as infrastructure, permits, complaints, utilities, or general inquiry. Track what citizens care about most.
Council member accountability
When council members take constituent calls, they're logged to the shared system. No more black holes in personal phones.
Compliance reporting
Generate reports on call volume by department, response times, and resolution rates. Data for budget meetings and performance reviews.
“We used to dread FOIA requests because our call records were scattered across personal phones and sticky notes. Now every citizen interaction is searchable in seconds.”
Patricia Torres
City Clerk, City of Westfield
Ready to get started?
14-day free trial. No credit card required. Set up in under 5 minutes.